Frequently Asked Questions
Everything you need to know about finding and receiving your perfect home accents.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. For personalized or handcrafted items, please allow an additional 2-3 days for processing before shipment.
Do you offer gift wrapping services?
Yes! We offer premium gift wrapping and personalized note options at checkout to ensure your gift arrives looking beautiful and ready to open.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or personalized products are final sale unless they arrive damaged.
Can I track my shipment once it has been sent?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What happens if my item arrives damaged?
We take great care in packaging fragile items, but if an accident occurs, please contact our support team within 48 hours of delivery with a photo of the damage for a free replacement.
Do you offer bulk discounts for corporate gifting?
Yes, we provide special pricing for large orders and corporate clients. Please contact our sales team via the 'Contact Us' page for a custom quote.