Returns & Exchanges
At The Perfect Gift Co., we want you to love your home decor as much as we do, which is why we offer a 30-day window for returns on all eligible items. If your selection isn't quite right for your space, we are here to help make the return or exchange process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.